What
necessary conditions are needed before online payment?
Answer: 1) Your bank card must be issued
by the bank which is in the supporting area, and it must support
online payment function.2) The balance
of your bank card must be enough for your payment amount. (please
consult payment directions of some main banks)
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Is
IPS platform online payment secure?
Answer: IPS system employs the exclusive merchant
number to verify merchant’s validity, accepts payment application
and requires customers to fill out credit card number and period of
validity. IPS SERVER is installed with SSL certificate issued by VeriSign,
the global well-known authentication center, so https protocol should
be employed when customer’s browser sends CGI request. All https requests
from customer and returned results from Web Server are automatically
encrypted with SSL. Therefore, IPS system can provide supreme guarantee
for a safe transaction.
Online payment is carried out through payment gateways of main banks
in China and adopts international advanced SSL encryption. Banks are
responsible for the security and it is trustworthy. IPS doesn’t collect
user’s credit card info. When you need input your credit card data,
actually you have entered the payment gateway of the bank. So, you
needn’t worry about the disclosure of your credit card info by IPS.
Please don’t input your credit card info in public, preventing others
getting your card number and password. If you need more information
about online payment security, please contact your issuing bank directly.
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What
bank cards does IPS support?
Answer: Please consult Cooperative
Banks and Supporting
Cards |
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Please
use IE browser rather than others
Answer:Please use IE browser rather than others
in order to avoid unsuccessful payment caused by incompatibility with
bank system. |
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Suspend
software used for blocking pop-up
Answer: Please close pop-up blocker such as
Google Toolbar or 3721 due to the system requirement of some banks,
otherwise operation direction from banks can not be displayed during
your payment, or the page-Payment Succeed-from merchant can not be
shown after a successful payment, which leads to unsuccessful payment
or unsuccessful goods pick-up after deduction. |
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How
to close the pop-up window with interceptor function
1. WINXP SP2 OS
step1:Click "tools" dropdown menu on the top of the browser,then
choose "intercepting pop-up window program" item to make
settings.
setp 2: Choose "close intercepting pop-up window program",the
function of intercepting pop-up window is closed.
2. 3721 surfing assistant
step 1:Click dropdown menu item of "surfing assistant"
on the right top of the browser
step 2:Choose "intercepting advertisement setting"
setp 3: The page of "intercepting advertisement setting"
pops up,choose the types of intercepting advertisement,cancel "intercepting
pop-up advertisement",the function of intercepting pop-up window
is closed.
3. Baidu Search Bar
step 1:Click dropdown menu item of "intercepting advertisement"
on the right top of the browser
setp 2: Directly click "intercepting pop-up advertisement",the
function of intercepting pop-up window is closed.
4. Google tool bar
step 1: Click the icon of "have intercepted * " in the
center of the browser
setp 2: When the icon become "allow showing pop-up windows
from the site",the function of intercepting pop-up window is
closed.
5. MSN tool bar
step 1 : Click the icon of "have prohibited pop-up window from
showing" on the right top of the browser
setp 2: When the icon becomes "allow showing",the function
of intercepting pop-up window is closed.
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Browser
with key of 128 bits
Answer:
We have employed SSL encryption,
which requires that the key length of IE browser can not be less
than 128 bits. If your browser edition is too low, your payment
may be refused, so you are strongly recommended to upgrade your
browser to IE 6.0 edition. How to upgrade: open Help menu of IE
browser, choose About Internet Explorer, the data of your IE browser
edition will be displayed in the opened window. The second term
is the key length which may be 56- if you didn’t upgrade your browser
key. Click Upgrade Info and link to Microsoft web page which will
provide some upgrade info for you. Or, you can choose Windows Update
from browser Tool menu (or from system Start menu), and the system
will automatically lead you to install some mends and upgrade programs.
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Java
Virtue Machine in XP system
Answer: Please install JAVA Virtue Machine,
since some bank systems are operated in Java and web page may be displayed
in an abnormal way because of absence of JAVA
Virtue Machine of Windows XP and some other systems. |
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Please
do not click IE Recede tab
Answer: If abnormity occurs in some step during
a payment and refreshing doesn’t work, please don’t click IE Recede
tab and you should close the current browser and open a new one, otherwise
payment process can not go along fluently. |
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Please
keep cool while Internet speed is too low
Answer: If Internet speed is rather low because
of Internet operation situation or network transmission, please keep
cool, be patient and try not to click repeatedly. If web page can
not be displayed, please try refreshing the page. |
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Please
clean IE Cache Memory if mistakes occur for many times
Answer: If the same mistake occurs in the repeated
payment, which may be caused by IE Cache Memory, you can choose Internet
Option in IE Toolbar, click Delete Cookies or Delete File and make
a new order as well as a new payment. |
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Please
make a record of your order number before making your payment
Answer: Please make a record of your order number
during your payment. If you want to inquire about your payment through
shopping website or IPS online secure payment platform, please offer
your order number, otherwise inquiry becomes very difficult. |
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Security
Advice
Answer: Sometimes when you enter IPS online
secure payment platform or bank web page, dialog box-Security Alarm-
pops up. If you meet this situation, please keep cool and click Yes
or Confirm. |
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How
to input bank card password
Answer: Sometimes, some banks prohibit inputting
card number and password from your keyboard in order to prevent hacker
software-Cockhorse or KeyPress-from stealing your data of card number
and password. Please follow the direction and the method provided
by the bank to input your info. All these measures are for the sake
of your security. Please bear with us. |
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Please
make your payment in a secure situation
Answer: Please try to choose network service
provider with good operation situation and not to make your online
payment in public (for example: Net Bar). |
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