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International Card Payment

International Cards Payment Process
Why can my card not be used normally in the payment?
Is secured code service charged?
Why is the net speed rather slow during the payment?
How should I make secure payment verification for my card?
 


International Cards Payment Process 
Answer:(1)Click IPS International Card Payment , choose the payment way of VISA, MasterCard or the JCB Input your international card number, term of validity, CVV2 and your name. IPS will connect with your issuing bank to check whether your international card has already registered 3D Verification service

(2) Transaction processing, please wait... (Connecting your issuing bank, encryption transmitting), or Transaction Proceeding, Please Wait... (Connecting your issuing bank, encryption transmitting)

After Verified By VISA window from your issuing bank is displayed, please check whether your personal guarantee information is correct or not in order to confirm that you are making the transaction with your issuing bank, and then input and submit your Verified By VISA password.

After the verification, your issuing bank will confirm your payment. If successful, goods-taking page, provided by the shopping website, will pop up.

Why can my card not be used normally in the payment? 
Answer:If your VISA, Master or JCB card in hand is valid but you can't make your payment normally with it, the main reason may be that you haven't passed 3D Verification. The so-called 3D Verification is a free service provided by the credit card company to guarantee the secure online shopping for customers. You may directly by telephone request your issuing bank to add this service. In terms of VISA card, this service is called Verified By VISA, and in terms of MasterCard it is called MasterCard Secure Code and J/Secure in terms of JCB card. The service actually provides you with a secure code in your online shopping to guarantee your card is used by yourself and to avoid potential fraud.
 
Is secured code service charged ? 
Answer:No charge for this service.
 
Why is the net speed rather slow during the payment? 
Answer:When you submit your credit card information, the IPS platform is verifying your identity with your issuing bank through 128 bits encryption. In addition, if your credit card is issued by an overseas bank, the network itself will also cause a delay. Therefore the net speed is slow and you need wait about 10 seconds.
 
How should I make secure payment verification for my card? 
Answer:
You can directly apply for secure payment verification online.
As a VISA cardholder, you can directly enter http://www.visa.com/globalgateway/gg_selectcountry.html?retcountry=1 to choose your national page for application. Usually you need enter Personal Option and choose Visa Security Service. Then online application can be carried out. Certainly you can also use search engine, for example, you can input Visa card and the English name of your country at www.google.com for fast search, then search for Visa Security in your country's Visa card search engine page. British customers can directly enter http://www.visaeurope.com/iusevisa/uk.html for application, American customers can directly enter https://usa.visa.com/personal/security/vbv/index.html for application while Canadian customers, http://www.visa.ca/verified/card_howto.cfm
As a MasterCard user, you can directly enter http://www.mastercard.com/us/index.html to choose your country's page for application. Usually you should search Cardholder Service option for MasterCard Secure Code Service. Certainly you can also use search engine. For example, you can input MasterCard and your country's English name at www.google.com for fast search, then directly search for Secure Code or Safe Shopping Online in your country's MasterCard search engine page.
As a JCB card user,you can directly enter http://www.jcb.co.jp/Jsecure/whats.html#shikumi to view the instructions of J/Secure.

 
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