| Individual Service |
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| Service Hotline |
Customer Service
021-62407610 |
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Technical Support
021-62263829*1106 |
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IPS Account |
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Basic
Questions / Account
Login / Account
Upgrade / Account
Replenishing / Account
Cash-withdrawal / Account
Transfer / Online
Payment / Gathering Tool
What
is IPS account?
Answer: IPS account, launched by International Payment Solutions (Shanghai) Ltd.(IPS) in early 2005, is a new generation of payment instrument based on e-mail. With reference to the special account payment pattern in the current domestic bank card payment system, in view of the latest demands for electronic payment services on industry market and the fast growing B2C e-commerce businesses, IPS account focuses on online gathering and payment services to provide secure, convenient and confidential support to online transactions for mass e-commerce service providers, Internet Content Providers and individual users. Compared with other payment patterns in the domestic bank card payment system, IPS account has the advantage of releasing the users’ worry about disclosure of their bank card info, since they just need to input an e-mail address rather than bank card numbers to complete each online transaction.
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What
main functions does IPS account contain?
Answer: IPS personal account contains following functions: charging online and offline, shopping online, transfer online and personal account management.
IPS merchant account contains following functions: account info inquiry, transaction inquiry, order real-time inquiry, transfer online and merchant account management. |
IPS account function introduction |
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What
product advantages does IPS account have?
Answer: Gathering and payment patterns based on E-mail----- convenient and efficient;
System structure based on network bank----secure and stable;
Real-time notification of every transaction by E-mail and SMS-----timely and considerate;
Avoid inputting bank card and personal info during the transaction-----confidential info protected.
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Is
IPS account secure?
Answer: IPS account has employed 128 bits VeriSigh SSL to encrypt all info of users, account info, password and signature. SSL is an international standard encryption and identity authentication communication protocol, which are supported by your browser. SSL protocol, using customer certificate and CA root certificate of both communication parties, builds a secure and reliable communication channel between communication parties, which has the following characters: info privacy, info integrality and mutual authentication. When the lock shape picture appears in your address URL, it indicates all information input by you is in the protection of 128 bits encryption and nobody can detect it by any means. |
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How
do I register to be IPS account user?
Answer: Open home page www.ips.com.cn, click User Registration on the right corner of the page, input your Email address, username, login password and transaction password, confirm registration info and the note-Congratulations, you have registered as IPS user successfully-is displayed on the page, registration completed.
Notice:
1. If you log in to www.ips.com.cn for the first time, please install IPS security control in order to log in to IPS account normally.
2. Please input true and valid Email address in order to receive notification by Email from IPS system. |
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Is
IPS account login password the same with transaction password?
Answer: No. Your login password is used when you log in to IPS account for business inquiry and your transaction password is used when you carry out charging, transfer, cash-withdrawal and consumption online. In order to safeguard your account and transaction security, we suggest you should not employ Email or password used in some forums as your login and transaction passwords. Try to set different passwords for login and transaction.
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How
should I do if I forget my login password?
Answer: Please follow the procedures:
1. Click Forgot Your Password? in the login window on the up right of the homepage;
2. Input your registered Email address;
3. Answer your security question, following the directions of the page. If your answer is correct, you can immediately amend your login password and log in with your new password;
4. If you forget the answer to the security question, please contact IPS Customer Center to get back your password.
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How
should I do if I forget my transaction password?
Answer: You can’t get back your transaction password by yourself if you forget it. Please contact IPS Customer Service Center and fill in application of getting back transaction password. IPS customer service staff will reset transaction password for you after verification.
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How
should I set security password?
Answer: Please follow the procedures:
1. Combining number with letter is recommended.
2. Password, with length of 4-16 bits, should be formed by more than one words without blank, such as: cqmyg773;
3. Please protect your account password and Email password in order to insure your transaction security. We suggest you should not set your transaction password the same with your Email password.
4. Don’t choose easily decrypted numbers, such as your name, ID, birthday, telephone, door number, propitious numbers and sequential numbers. You are recommended to choose some numbers which are difficult for others to guess but convenient for you to remember.
5. Please don’t use IPS account number or some words and phrases about your hobby as your IPS account password, for example: ips;
6. Please don’t use part of your username or your Email address as your password, for example: if your username is adsf, don’t use adsf as your IPS account password. |
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How should I protect my password?
Answer: Please follow the procedures:
1. Combination of number, letter and special character is recommended;
2. Password, with length of 6-16 bits, should be formed by more than one words without blank, such as: cqmyg773;
3. Please protect your account password and Email password in order to insure your transaction security. We suggest you should not set your transaction password the same with your Email password.
4. Don’t choose easily decrypted numbers, such as your name, ID, birthday, telephone, door number, propitious numbers and sequential numbers. You are recommended to choose some numbers which are difficult for others to guess but convenient for you to remember.
5. Please don’t use IPS account number or some words and phrases about your hobby as your IPS account password, for example: ips;
6. Please don’t use part of your username or your Email address as your password, for example: if your username is adsf, don’t use adsf as your IPS account password.
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How
do I close the pop-up window with interceptor function?
Answer: close WindowXPSP2 pop-up window
with interceptor function
After logging in to IPS account, you can click "pop-up blocker"in
"Tools", choose "Turn off pop-up blocker" and go to the next step
after payment page of related bank pops up.
Close Yahoo 3721 pop-up window with interceptor function
Users can click the table in Yahoo Help on the account charging page,
choose " Turn off pop-up blocker" and make the next operation
after the payment page of the related bank pops up.
Close Google pop-up window with interceptor function
Users can click the tabel on the account charging page and make the
next operation after the payment page of the related bank pops up.
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