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FAQ

What bank cards does IPS support?
Is IPS online payment process troublesome?
Does IPS require some services charges to cardholders?
Can all websites developed by any procedure join IPS ?
How does the merchant’s website link with IPS?
How is IPS after sales service ?
What are the shopping flows paid with RMB card and international card?


What bank cards does IPS support? 
Answer: IPS supports bank cards of 22 domestic banks and 3 kinds of international cards. Please refer to supporting cards list for details.

Is IPS online payment process troublesome? 
Answer: IPS online payment process is convenient and fast. There are only three steps in the whole process: the first step is to choose the bank and bank card kind; the second step is to input card number and validation code and the third step is to input payment password and validation code. After carrying out these three steps you can complete your payment.
 
Does IPS require some services charges to cardholders?  
Answer: IPS services charges is deduced from each transaction funds of the merchant and IPS won’t require any services charge to the cardholder. The bank deducts the cost of the cardholder’s purchases in his bank card.
 
Can all websites developed by any procedure join IPS? 
Answer: So long as the merchant’s website has the online transaction system and supports the HTTP agreement, it may link with IPS. In other words so long as the merchant has its own independent website, no matter any website of development procedure can link with IPS. IPS may provide the procedure of connection model about ASP, PHP, Java as the reference.
 
How does the merchant’s website link with IPS? 
Answer: IPS payment gateway is a uniform CGI interface program, which only requires merchants, according to the criterion and format of technical documents provided by IPS technical staff, to submit table parameter and accept as well as dispose the feedback of orders. In the preliminary stage of development, websites of merchants should have basic order database support and payment interface.
 
How is IPS after sales service ? 
Answer: IPS system has many years' experience of online payment operation, the specialized customer service personnel and the mature customer service system. It may provide individual products or service according to the customer actual situation: the customer may contact IPS customer’s service through the several following ways:
A, customer service hot line;
B, customer service mailbox;
C, online consultation;
D, QQ and MSN
IPS one-to-one customer manager also regularly visit their clients:
A, To understand customers' problems and help them sovle the problems;
B, IPS regular electronic periodical and marketing campaigns help merchants promote their business volume.

 
 
What are the shopping flows paid with RMB card and international card? 
Answer: Shopping Flow with RMB Card
1、Choose product/service
2、Deliver order info.
3、Deliver info of order to be paid
4、Online payment
5、Deliver successful payment info
6、Deliver successful payment info
7、Deliver successful payment info
8、Provide product/service

Shopping Flow with International Card
 
 
 
1、Choose product/service
2、Deliver order info.
3、Enter card no. and password
4、Deliver security verification
5、Deliver feedback
6、Deliver info. of order to be paid
7、Deliver successful payment info.
8、Deliver successful payment info.
9、Provide product/service
 
 
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