| Corporate Service |
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| Service Hotline |
Customer Service
021-62407610 |
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Technical Support
021-62263829*1106 |
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registration info modification |
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How
to apply for the info. change for corporation settlement account.
Answer: When some change occurs in the merchants'
settlement info, please fill in "The
Notification about Changes of______" and send it our Account
Service Dept. by express delivery or EMS. After receiving your material,
we will dispose it in 1～2 working days. |
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How
to apply for the change of company's principal part?
Answer: When the principal part of merchant(company's
name)has changed, the original company, the new company and our company
should sigh "Pricipal
Part Change Agreement" and the copy of the business certificate
of the new company as well as organization and institution code should
be provided. All the above material should be send in original form
by express delivery or EMS to our Acount Service Department. After
receiving your material, we will dispose it in 1～2 working days. |
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How
to apply for the basic information's change?
Answer: When merchant's basic information
has changed, please fill in "Merchant
Basic document Change Application List" and fax the document
to our Account Service Department. After receiving your material,
we will finish the process in 1 working day for you.
The basic information includes: The address, the telephone, the
contact person, the website domain name, register email and so on
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If
a merchant forgets his login password or transaction password, what
should he do?
Answer: When the merchant forgets his login
password or transaction password, please fill in "Merchant
Password Reset Application" and fax it to our Account Service
Dept..
Then fax the document to our company’s service department. After receiving
your material, we will finish the process in 1 working day for you.
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